Last Friday was the big event - the event between the Detroit Center and UM librarians. This event aimed to provide a space for in-person explanation of the collaboration possibilities and as a networking event between UM librarians and Detroit Center project leaders.
The event, held at the Detroit Center, did all of that and more. I arrived with my planning colleagues and we started setting up food, laying out placecards at the horseshoe shaped table (strategically placed so that librarians with an expertise would sit by project leaders of that topic), and preparing the little miscellaneous things that come with event planning (do we have cups? what about ice? what if so-and-so doesn't come?).
Finally it was time. The Detroit Center folks arrived first and chatted with one another until they found their seats. The librarians arrived shortly after, said a brief hello to one another and the Detroit Center project managers, and then immediately sat in their suggested place. The UM Outreach Librarian who is leading this effort gave welcoming remarks and then people got food, sat back down, and started networking. It was clear that there were some immediate connections; actually, in most cases it seemed there were.
The conversations appeared, by my observation, lively and engaged. No one seemed to say "why are we here?" or "I'm not sure the library can help me...." Before people were finished eating, the UM Outreach Librarian gave a short presentation on what the Library can provide (including a research guide) and then opened the room up for questions and discussion. This is where my previous assumptions were challenged.
The Detroit Center project managers had great questions, but they weren't - as I had expected - always about library resources such as journals or books. They wanted to know about the services the library could provide, how they could access materials, and they provided suggestions about how the Librarians could assist them. To me, this spoke loudly and clearly to the fact that these individuals see how valuable the library can be. Most of them had used the library previously, but many did not know how to get books sent to the Center, about the possibilities of using the Espresso Book Machine (with the ability to print student work), or Serials and Microforms (where they could view old copies of Detroit and other newspapers) or HathiTrust (where a collection of books about Detroit could be collected).
These were great questions, and it was great to have librarians there to answer the questions... but this also provided us clues about what these folks needed. Not what they thought we needed, but what they actually needed. This was a valuable lesson learned about creating strong collaborations and partnerships.
I look forward to seeing the work that continues to develop as these relationships grow.
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